Privacy Policy

At Elite Golf Store (“we,” “us,” or “our”), we approach your privacy with the same precision and care that discerning golfers demand from their equipment. This Privacy Policy explains how we collect, use, protect, and share information when you visit golfbagzone.com or make purchases from our premium golf marketplace.

1. Information We Collect

To provide our tour-quality service, we collect the following information:

• Personal Information: When you create an account or make purchases, we collect your name, email address, shipping address, phone number, and payment details (processed securely through PCI-compliant systems).
• Transaction Data: Details about purchases of golf equipment including accessories, bags, training aids, and other premium products.
• Technical Information: IP address, browser type, device information, and cookies data to optimize your browsing experience.
• Usage Data: How you interact with our website, including pages visited and products viewed.
• Communication Records: Correspondence with our customer service team regarding golf equipment inquiries or order support.

2. How We Use Your Information

We handle your data with the same professionalism expected on the fairway:

• Process and fulfill orders for golf equipment and accessories
• Provide customer support for your premium golfing needs
• Improve our product offerings and website functionality
• Send transactional communications (order confirmations, shipping updates)
• With consent, send marketing communications about new golf products and promotions
• Prevent fraud and enhance security of our payment systems
• Comply with legal obligations and enforce our terms

3. Data Sharing and Disclosure

We treat your information with the same discretion as a caddy handles your clubs:

• Service Providers: Trusted partners who assist with payment processing (PayPal, credit card processors), shipping carriers, IT services, and marketing – all bound by confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights, such as fraud prevention or responding to lawful requests.
• Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third-party marketers.

4. International Data Transfers

As a global golf retailer (excluding certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers receive adequate protection under applicable data protection laws.

5. Data Security

We protect your data with the same rigor as PGA Tour professionals protect their scoring data:

• PCI-DSS compliant payment processing
• 256-bit SSL encryption for all data transmissions
• Tokenization for stored payment methods
• Regular security audits by independent firms
• Limited access to personal information within our organization

6. Your Rights

You maintain control over your information, just as you control your swing:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request erasure under certain circumstances
• Restriction: Limit how we use your data
• Objection: Opt-out of marketing communications
• Portability: Request transfer of your data

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies – small files that help improve your browsing experience like a good caddy improves your game:

• Essential Cookies: Necessary for website functionality and payment processing
• Performance Cookies: Help us understand how golfers use our site
• Functional Cookies: Remember preferences like currency selection
• Marketing Cookies: With consent, help deliver relevant golf product ads

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

8. Children’s Privacy

Our premium golf equipment and services are not directed to children under 16. We do not knowingly collect personal information from minors.

9. Policy Updates

We may update this policy as our business evolves, just as golf equipment technology advances. Significant changes will be communicated through our website or email.

10. Contact Us

Thank you for trusting Elite Golf Store with your privacy. We’re committed to protecting your information with the same excellence we apply to selecting tour-quality golf equipment.